Keeping Veteran information safe, and how to contact your VA privacy officer

Read More VA News   Keeping Veteran information safe, and how to contact your VA privacy officer – VA News

November 20, 2023

By VA Office of Information and Technology

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VA has more than 400 privacy officers nationwide to safeguard sensitive Veteran information. It’s an important job because Veterans have more sensitive information to protect than the average citizen does—due to the VA benefits and services you’ve earned.

Cyber scammers and fraudsters know that. They view Veterans as high value targets, and that’s why privacy officers are on the front lines, ready to address any Veteran privacy questions and concerns.

Check out this video to see how to locate and contact your designated VA privacy officer should you need them.

VA privacy officers regularly:

Address privacy complaints and questions
Apply federal privacy laws, regulations and VA privacy policies
Fulfill Veteran Privacy Act requests for VA records, including amendments to personal records
Ensure the Department issues Privacy Act statements for information it collects from members of the public

VA Privacy Service is responsible for educating Veterans, their families, VA employees and VA business partners on the importance of protecting personal information and data.

Learn more by visiting VA’s new and improved VA Privacy website. The Privacy Service is a part of VA’s Office of Information and Technology.

The comments section is for opinions and feedback on this particular article; this is not a customer support channel. If you are looking for assistance, please visit Ask VA or call 1-800-698-2411. Please, never put personally identifiable information (SSAN, address, phone number, etc.) or protected health information into the form — it will be deleted for your protection.

Immersive technology brings a new level of engagement and sense of presence to each Veteran’s health care experience.

You can now watch step-by-step instructions for using the most popular features of VA’s Health and Benefits mobile app! Learn how other Veterans are using the mobile app to help them manage their VA health care and benefits— anywhere, anytime!

Users are increasingly enabling multi-factor authentication, but the number of Veterans unprotected will blow you away.

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